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Alert Management

The Alert Management page provides a centralized view of all alerts across your services and integrations.

OpsiMate Alerts Page

OpsiMate alerts dashboard showing real-time notifications and alert management

Overview​

Access the Alert Management page to:

  • View all alerts: See alerts from all integration sources in one place
  • Filter and search: Find specific alerts by service or status

Alert Dashboard Features​

Active Alerts​

View currently active alerts:

  • Real-time status updates
  • Associated services and tags
  • Time since alert started

Dismissing and Restoring Alerts​

You can temporarily hide alerts that you’ve reviewed by dismissing them:

  • Click the X icon on an alert row to move it to a dismissed state.
  • Dismissed alerts are removed from the active alerts list.
  • If you dismissed an alert by mistake, you can restore it back to the active list.

Grouping Alerts​

Use group by to organize alerts based on what matters to you:

  • Group alerts by any field (for example service, status, source, or severity)
  • Group by nested fields inside the alert payload for more advanced views
  • Quickly spot patterns, noisy sources, or services with repeated issues

Ownership Management​

You can assign ownership to alerts to track responsibility and ensure timely resolution by adding the owner field to the column configuration.

  • Assign users to specific alerts for clear accountability
  • Track ownership history and handovers for better collaboration
  • Set escalation rules based on ownership assignments for timely resolution
  • Filter alerts by ownership status for better accountability

Alert Details Sidebar​

Click any alert row to open a details sidebar on the right:

  • See full alert information, including labels, payload, and timestamps
  • Follow a direct link to the source alert in the original monitoring tool
  • Use a runbook link to jump straight to the documentation or procedure for handling that alert
  • Set and view ownership information for better accountability

Each alert shows its source integration for easy traceability back to the original monitoring system.